privacy | sati.

Last Updated: 18 August 2026

1. Introduction

Sati and Sati Healing (“we”, “our”, or “us”) are trading names of Sati Jardin Limited, operating the website mysati.co. We are committed to protecting your privacy and handling your personal data in full compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy outlines how we collect, process, and protect your information when you visit our website, book our services, or attend our wellbeing events.

2. Data We Collect

We collect and process the following categories of information:

* Direct Information: Name, email address, telephone number, and attendance details provided when you book an event or get in touch.

* Payment Details: Financial transactions are processed securely through accredited third-party payment gateways. We do not store or have direct access to your full payment card details.

* Automated Technical Data: IP address, device type, browser settings, and page interaction data collected via essential cookies and website analytics.

* Special Category Data: Information regarding health conditions, pregnancy, accessibility requirements, or physical considerations provided ahead of a session. This data is collected solely to ensure your safety and wellbeing during our sessions, processed strictly with your explicit consent, and never shared for marketing purposes.

3. How We Use Your Data

We process your personal data for the following operational purposes:

* To process bookings, verify attendance, and manage event logistics.

* To communicate essential updates, venue details, or schedule changes.

* To distribute updates or news where you have explicitly opted in.

* To maintain site security, optimize site performance, and improve our services.

* To fulfill statutory, accounting, and tax compliance obligations.

4. Legal Basis for Processing

Under the UK GDPR, we rely on the following lawful bases:

* Contractual Necessity: To deliver the bookings, services, and event experiences you purchase.

* Explicit Consent: For processing sensitive health information relevant to session safety, or where you opt in to receive email updates.

* Legitimate Interests: To administer, secure, and operate our business effectively.

* Legal Obligation: To maintain accurate financial and business records in accordance with UK law.

5. Sharing Your Information

We do not sell, rent, or trade your personal information. We share data strictly with trusted third parties necessary for delivering our services:

* Platform and hosting providers (including Wix.com).

* Secure payment processors.

* Professional advisers (such as accountants or legal counsel) where required by law.

* Regulatory authorities or law enforcement if legally mandated.

6. International Data Transfers

Our website is hosted via Wix.com, which operates servers and facilities globally, including in the European Economic Area (EEA), the United States, and Israel. Where data is transferred outside the UK, appropriate safeguards (including UK Adequacy Regulations and Standard Contractual Clauses) are applied to maintain statutory data protection standards.

7. Data Retention

We retain personal records only for as long as necessary to fulfill the purpose for which they were collected:

* Financial and Booking Records: 6 years to satisfy UK statutory accounting and tax regulations.

* Health and Safety Disclosure Notes: Retained only for the duration of the event series or as required for insurance compliance, after which they are securely deleted.

* General Inquiries: Up to 12 months following the last communication.

* Mailing List Data: Retained until you choose to unsubscribe or withdraw consent.

8. Your Data Protection Rights

Under UK data protection law, you have the following rights:

* Right of Access: Request confirmation and copies of your personal data.

* Right to Rectification: Request correction of inaccurate or incomplete records.

* Right to Erasure: Request the deletion of your personal information where no overriding legal obligation exists.

* Right to Restrict or Object: Restrict or object to specific types of processing.

* Right to Withdraw Consent: Withdraw consent at any time where processing relies on consent.

To exercise any of these rights, contact us at hello@mysati.co. If you are unsatisfied with how your data has been handled, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or via 0303 123 1113.

9. Cookies and Tracking

mysati.co uses cookies to ensure site security, core functionality, and aggregate traffic analytics. You can adjust your browser settings to decline non-essential cookies at any time, though some functional features may be limited.

10. Data Security

We apply appropriate organizational and technical measures to protect your personal data from unauthorized access, accidental loss, or misuse. All web traffic to and from mysati.co is encrypted and transmitted securely via HTTPS using SSL/TLS protocols provided automatically by our hosting platform.

11. Contact Information

For any questions, data requests, or privacy inquiries, please contact:

Data Controller: Sati Jardin Limited
Email: hello@mysati.co
Website: mysati.co