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Accessibility Statement

 

Last Updated: 18 August 2026

 

Sati is committed to ensuring digital accessibility for everyone. We strive to continually improve the user experience of mysati.co and apply relevant accessibility standards so that our website is usable by all visitors, regardless of ability, device, or assistive technology.

 

Measures to Support Accessibility

To maintain and improve accessibility across mysati.co, we take the following measures:

 

  • We build and manage the site using accessible templates and clean design principles.

     

  • We provide text alternatives (alt text) for non-text content wherever possible.

     

  • We maintain clear visual contrast between text and background elements.

     

  • We structure navigation, pages, and menus consistently across the site.

     

  • We regularly review page layouts, text sizing, and interactive elements for readability and ease of use.

     

Conformance Status

Our goal is to conform with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards.

 

While we work continuously toward full compliance, some aspects of the site may currently be partially conformant due to technical limitations or third-party integrations.

 

Known Limitations and Third-Party Content

We are actively working to resolve known areas where accessibility can be improved, including:

 

  • Third-party integrated tools, booking widgets, and checkout forms that rely on external software providers.

     

  • Embedded media, including audio recordings or promotional videos, which may not yet feature full written transcripts or closed captions.

     

  • Certain legacy image assets or downloadable documents that may lack complete descriptive text.

     

Because some interactive features depend on software hosted by our platform provider and external booking services, we declare partial compliance for pages containing these third-party elements.

 

Feedback and Contact Information

We welcome your feedback on the accessibility of our website. If you encounter any barriers, have trouble accessing content, or require information in an alternative format, please reach out to us:

 

Email: hello@mysati.co

 

We aim to review and respond to accessibility inquiries within 5 working days.

 

Enforcement Procedure

If you are not satisfied with our response or wish to seek independent advice regarding digital accessibility rights, you may contact the Equality Advisory and Support Service (EASS):

 

Website: equalityadvisoryservice.com

 

Telephone: 0808 800 0082

 

Textphone: 0808 800 0084

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